There are many applications of external USB drive in PS4 when playing games. For Android devices, I get no USB Connect sound, and the device does not show up in Disk Management. Format as extended storage … So should I just try formatting the hard drive on PC and use it again as extended storage? You may set the label to the volume here. Had anyone rieceved any help? I tried to forget it and reconnect but I don’t know if that’s my mistake. After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. When I attach USB flash drives or SD cards, they work just fine. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. This mistake happens most often unexpectedly without any hint or intervening cue. So at that point I’m thinking I just need a USB storage that has an update. Unplug your computer to fix the USB device malfunctioned. I also swapped the cables of the hard drive and connected it to different USB ports. It seems like it’s a problem with the PS4 system itself. How to Convert a USB Storage Device to FAT32 Convert a USB Storage Device to FAT32. i just purchased the 4 tb seagate game drive from my local gamestop guy said i can just plug it in and go from there but my system says no usb connected so i went through the whole blog and my game drive wasn’t formatted correctly i am now waiting on it to finish formatting (i have no clue when because there is no progress bar) but im worried that something might be wrong with the playstation system. Improper installation of PS4 system software update. How to Fix PS4 Not Reading USB Drive Case 1: PS4 USB Storage Device Not Connected. Manoxkrishna. I took it a step further and made him his own battle box! This issue has existed on Windows since the days of Windows 98, and sadly, Windows 10 also seems to have inherited the quirk. Tried a third time and now I get error : The USB storage device is not connected (SU-41333-4). su-41333-4 How do you convert the file system in the USB storage device to FAT32 In the File System section, you can pick “exFAT or FAT32.”. All the thumb drives work fine in pc and are FAT32 and PS4 did read from USB first 2 times. The 2TB HDD lights up and flashes blue when plugged int0 the PS4 but the PS4 does not prompt to format it nor does it recognise it when you g to storage or USB devices. It looks like he UNplugged the playstation was on. | This error message appears usually in the Safe Mode and has the error code (. Connect your USB drive to PC—Right-click “. Select “Format this volume with … » at the last stage. If this is the case, a hardware malfunction doesn’t necessarily imply this. Select a device to format in (Settings) > [Devices] > [USB Storage Devices], and then select [Format as Extended Storage]. 5. Connection via a USB hub is not supported. Thus, you can prepare a FAT32 or exFAT formatted USB device with enough free space to save the data needed to be backed up. First Time Connection. I have tried all the options and it still doesn’t work. Make sure you can see files, and try copying then deleting a file to the drive. For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. It shows up on my PC but now with everything on it should I re-format it? After that it restarted and checked my HDD again and I was at the beggining. I did a full initialization of my ps4 and its still not registering. I've done this but the PS4 keeps saying the USB storage device is not connected. I've done this but the PS4 keeps saying the USB storage device is not connected. 4. Hey guys, So I dropped my ps4 and when starting up my ps4 I got the SU-41333-4 error code. , because older versions don’t support an external storage device. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. Probably you don’t use the USB ports safely which shortens their lifespan. 1/4. When formatting is complete, the device is automatically set up as an install location for your applications. 1) Plug the USB 3.0 drive into your PS4’s USB port, then go to “Settings” 2) Then “Devices” 3) Then “USB Storage Devices” 4) Press the X button to select the new drive. USB storage devices connected to your PS4™ system appear in a list. Do not connect to a USB hub. Also, the external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. If the external HDD is still working, you have to consider full initializing the PS4 and reinstalling the PS4 system software. Thank you for your post! When you go to the “, When trying to update PS4 system software via a USB storage device. Required fields are marked *. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. This may have ended up in the PS4 external hard drive not recognized or stopped working. In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected to it. Insert the USB flash drive or hard drive into one USB port of PS4 console. Select (Settings) > [Devices] > [USB Storage Devices]. Any idea what i could do? any help or reassureance? Highly retarded.. When connected to PS4 the Hard Drive or the USB should be formatted to start transferring the data. The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. Does the external hard drive light come on? I have the exact same problem , I bought a seagate backup plus slim 1TB 3.0 hard drive from online.When I plug it in,it says the usb device is not connected,it still shows a blue light.I tried the other USB port but still no succes.I even went to test it on the pc and it says it’s fine healthy condition.The funny thing is that my old seagate 2.0 version can be seen when I plug it in except my 3.0 usb that I just bought. Your email address will not be published. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. I may reformat the old one later and use it with a case as external HD. Select [Delete] and then select [OK] to confirm your decision. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). Usually "Storage Device" refers to an external HD, connected to the rear port on the console. To put it simply, PS4 is one new game console, thus, some old USB drives are not compatible with PS4. For the hell of it I put the USB key in the rear port... and immediately it worked FINE where it would not … Accordingly, this resulted in a corruption in the PS4 system files and it requires that you reinstall the update. The “The USB storage device is not connected” error message indicates that PS4 system is unable to recognize the USB storage device connected to it. Your USB drive has died. 6. Format as extended storage … If this doesn’t work still, it is either a compatibility issue between your storage device firmware and the PS4 system, or it’s a hardware issue—Either the PS4 USB ports are malfunctioning or the USB cable of the hard drive needs replacement. Do I need to send my playstation some where or what? I’ve bought a new storage, replaced the cable, reinitialized my ps4 with my system software twice, and yet it says no usb storage connected, im going to go insane. Amazon's Choice for ps4 storage device Seagate (STGD2000100) Game Drive For PS4 Systems 2TB External Hard Drive Portable HDD – USB 3.0, Officially Licensed Product 4.8 out of 5 stars 12,033 In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. If I go into the storage management on the PS4 it says no USB storage device connected. Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Step 1: Click “Start”, and then select “Run” option. It sounds like a piece of cake thing to … We don’t have external hard drives in our house. You may try though to format the PS4 external HDD. I’ve bought a new storage, replaced the cable, reinitialized my ps4 with my system software twice, and yet it says no usb storage connected, im going to go insane. It’s not the PS4 or computer but it’s hard drive itself cause it recognized on my computer but not no one else’s . Right click the USB device and hit on “Format Partition”, then verify the “NTFS” as the new file system, click “Apply” in the toolbar to finish the formatting. Did you get to fix it? Turn the PS4 on after making sure there is a disk in the system, and then go to the main menu. The following data is saved only to system storage, and cannot be saved to extended storage. This may have ended up in the PS4 external hard drive not recognized or stopped working. Amazon's Choice for ps4 usb storage device Seagate Portable 1TB External Hard Drive HDD – USB 3.0 for PC, Mac, PS4, & Xbox, 1-year Rescue Service (STGX1000400) 4.7 out of 5 stars 80,895 The area around the port is much more accessible, allowing the USB storage device to be seated correctly. Something similar to the message in this image: Fixing this issue is too easy, and requires you to do the following: Check if the external hard drive is not defected. Apparently, the Error [CE-34788-0] message indicates that the PS4 system hasn’t been updated correctly. Full initialization might not work sometimes, so you’ll want to re-install PS4 system software. After all, tests will manifest the real source of problem. This is the worst thing you have done to your tiny storage device. *2 Remote Play may not be compatible with every device. As mentioned above, PS4 supports only the FAT32 and exFAT file systems. Try connecting it to a PC and check whether it recognizes it or not. FAT 32 USB storage device, such as a USB flash drive — there must be approximately 460 MB of free space. For a long time, the USB storage device will work fine, then suddenly, it would stop working, and this message would appear. After that it restarted and checked my HDD again and I was at the beggining. You have to initialize the PS4 and reinstall the operating system. Connect the USB device to a PC and check whether it works or not. Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. it just says ” usb storage not connected”. I just recently got a TB 860 Evo and just got my PS4 Pro today. Mines was working fine s few months ago now I’m getting the not connected message.. it’s a Sony/segate external hard drive and I’m not getting help from don’t or Seagate and before you ask yes I have tried all the options above. جهاز تخزين USB غير متصل The USB storage device is not connected. This is the normal situation. Your email address will not be published. Check the USB device to see whether it is working. *1 Download the latest version of PS4 Second Screen, available from Google Play™ or the App Store. Also, I dont know what im doing wrong as this is my second ps4 that has done this over 3 years ago. The first thing you have to do in this situation is to check whether the external hard drive is still healthy or not by connecting it to a PC and checking whether it works fine or not. You’ll need to connect the extended storage device directly to your PS4™ system. So if anyone is still on this and can help that would be great. This will most probably fix the issue. Of course, you can use other types of external storage devices. 6. Or maybe you live in an area where the electrical current is unstable and your PS4 intermittently receives power surges which by time would damage some of its components. Even before 4.5 when external drives were only for stuff like saves, screenshots and videos I believe the PS4 still couldn't detect them when connected through a USB hub. While many USB storage devices will come formatted as NFTS, this won’t work for your PS4 Pro. My sons PS4 is displaying this error and we cannot figure out how to fix it. Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Built the controller myself with an extremerate decade kit. Right-click the USB disk and select Format. It say the USB storage Device is not connected. Fix USB Drive Not Connected To PS4 Problem. If your console does not recognize the update file, check that the USB is in FAT32 format and that the folder and file names are correct. Some USB Devices don't work. There may come a time when your Windows 10-powered machine will just not recognise a USB device. I have tried everything, completely restarting my PS4, initializing it, wiping everything, updating it, and nothing is working. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. Make sure the USB storage device isn't too bulky to connect to the front ports of the PS4 Pro. I then tried connecting usb flash sticks and the PS4 recognised them without any issues. Also, the external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. Be sure to fully insert the device into the USB port. What’s the Best Replacement Hard Drive for PS4? مما يجعل المستخدم يقف في حيرة خصوصاً لمن اراد اخذ نسخة احتياطية من بيانات الالعاب و الصور ( لقطات الشاشة ولقطات الفيديو ) Please provide us with further details so as to be able to properly help you. As mentioned above that it is difficult to plug-in … Download the PS4 reinstalling software from their website. Please answer this question so we can help you more, if needed. This accumulates lately and generate errors in the system functionality. It worked with the stock Seagate HDD so I’m pretty sure it’s not the PS4. I switched back to the old hard drive and my PS4 works fine again. The USB Storage Device Is Not Connected on PS4 Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USB storage device not connected. My seagate tb randomly stopped working today in the middle of game play. 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