(No errors in the log.) Contact support@hubitat.com, Similar issue was reported here by @arnoud. Regarding Deconz i'm on 2.05.82 / 14.9.2020, Firmware 26580700. What is the distance beetween the 2 osram bulb ? On the old web app, you are using group command or single command ? While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. Same issues as reported above… Hue bridge 1 with 18-20 lights set up across 3 separate rooms. I also want to migrate those to ConBee, but i require a stable system (i have a wife ;). 10:02:24:927 0x841826000001BBF3 error APSDE-DATA.confirm: 0xE9 on task, Once, theres a second device popping up showing the 0xE9: Your feedback helps improve this site. i created a log now. Or force a reconnect? _HarmeN Member. Issue #2 – Philips Hue Lights Unreachable. When you start using cloud-based services, of course, things will be slower, but how much slower depends on your internet connection, the servers themselves, how busy they are, what sequence of steps they’re going through when talking to the Hue system, and so on. I'm glad to get some help here. HassOS 4.15 Do any of you guys have issues with the sensor after a hub reboot? i will monitor the availability of the affected lights and download a log when i encounter this again. Hue’s starter kit instructions: plug Hue Bridge in ‘to your Wi-Fi Router’. Deconz 2.05.84 You might click the Hue tap switch, and the linked bulb won’t turn on/off. Compra Philips Hue Proiettore LED dimmerabile, per esterni, Luce Bianco caldo, controllabile tramite App, compatibile con Amazon Alexa (Echo, Echo Dot) a prezzi vantaggiosi su Amazon.it. One door and one motion sensor, even if not connected in the GUI, is sending updates regularly. While you do that: I'll ask around at the devs for you. Refer to this page for info on that. They are too grayed in deconz (the node title) ? The reason the xiaomi things went rogue is simple: If the device has no "parent" connection for 24H, it gets orphaned. Thanks for the insights on this. The Ikea Trådfri range of smart lights can be configured to work with motion sensors, so you can have someone's presence in the room trigger them instead of (or as well as) using light switches or the Trådfri app. Same here, but mine happened 3 weeks ago. https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/OTA-Image-Types---Firmware-versions, https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/Zigbee-Error-Codes-in-the-Log. deconz.log. Furthermore, the Xiaomi Sensors are acting weird. Enter: - the IP Address of the Philips Hue bridge (you can also find this in your network router), There is also an SSD Disk on a USB2SATA Converter plugged in on the Pi via USB. Fail to connect the hue bridge / the bulb is offline/unreachable. If found just assign it to your room again and it should work as intended. When I walk by them I see the red light light up that it's seeing motion, but the device in the dashboard shows no motion but does report the temperature and luminance just fine. Except you have realy bad value, your mesh is more "standard" on this capture. (on the menu bar, it will print number on green link). The Hue lights should work pretty much instantaneously. Running Hue 2.1.0. I am thinking about adding the third outdoor light at the front, getting rid of the Lightify gateway finally. I found some error codes in your log. For your advice related questions i love to forward you to our Discord (url in the readme) :), You have some HUE firmware here > https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/OTA-Image-Types---Firmware-versions, For Hue you can use the philips remote, or the conbee touchlink feature (not working on all devices) And better include device at their final place, you don't need to put them close to the conbee (only usefull when using touchlink). This issue has been automatically marked as stale because it has not had recent activity. Hi @Mimiix, never mind! (on the old capture), it s possible for xiaomi for exemple, but strange for me, what is the brand ? When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. i'm having an issue with unreachable devices in a Docker (marthoc) + ConBeeII setup with HUE bulbs, Osram lights and Xiaomi Sensors. However I can't argue with the observations to date, mine was cranky a few days ago and refused to play ball, I'll try again in the morning. Switch rooms on/off or … the device and re-add it at the current place? Have a question about this project? 3. Just wondering. Already on GitHub? ... Hue motion sensor. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. Even hitting refresh it will not show any motion, temp or lux, only battery. What's your setup? the version as reported in Phoscon is 2.05.78 / 22.5.2020 (tried to downgrade to .76 and .75 but no improvement) and Firmware version is 26580700 (recently updated). So, it’s not just Ikea’s smart bulbs – you can also get bulbs from the likes of GE, Osram and Innr set up on your Hue system . Home › Forums › Hue Forum › Hue motion sensor issues Search for: Check out this thread/post, I fixed my issue with the Hue Motion Sensor: Zigbee pairing issues. With "too grayed in deconz", do you mean the overview i'm getting via VNC? What Makes the Hue Motion Sensor Better than Other Motion Sensors. Any help would be greatly appreciated! Just wanted to leave an update here. If I wander in front of it and it detects motion, then it immediately reports the lux value and continues to do so. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. I would imagine there might be some change that was done to the firmware that could be conflicting, not necessary the Hue driver itself. So it is an issue with the stock driver. If it's still too dark, adjust the light sensitivity of the sensor in the Philips Hue app to personalize when you'd like the motion sensor to activate. I'd say they are one of the best zigbee motion sensors. I've tried it several times but after pairing the bulb (Ikea) with the motion sensor (ikea) the bulb becomes unreachable in the phlips hue official app. Sign in The Hue Motion sensor's integrated daylight sensor detects when there is still enough daylight so that lights do not turn on until you need them. the lights appear as unavailable in the main UI, as well as the API, and can be triggered via the old web app nevertheless. Third party. Sonoff and the like don’t have this extra step. Avoid physical obstructions and radio interference in the surrounding area. Hue bulb is unreachable . I have made another log of the current situation, after reboot with the new Docker image: I've tried it several times but after pairing the bulb (Ikea) with the motion sensor (ikea) the bulb becomes unreachable in the phlips hue … You know there's this list: The Ikea Trådfri range of smart lights can be configured to work with motion sensors, so you can have someone's presence in the room trigger them instead of (or as well as) using light switches or the Trådfri app. We go hands-on with Philips' just-launched Hue Outdoor sensor. I've just read it, will reply in a few minutes. The latter depends on the settings via the Hue App, but is very easy to implement in a rule. @tmakowka Are you able to provide some logs in this channel? I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Do you use a extension cable? @Mimiix Any news from the devs yet on this topic? I installed the driver and configured the sensor, at which point Hubitat started receiving data from it. I have created a log output of the current issue i'm seeing – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. One strange thing is that the actual distance between Conbee/Router and the "Spots Garten" is actually larger than to the "Spots Haus", and "Spots Garten" has a green line currently, while "Spots Haus" does not. Fail to add the sensor / the sensor is offline/unreachable. The Philips Hue App makes it easy for you to get the most out of your Hue lights and accessories. However this doesn’t matter, and doesn’t need to be done. Well, this could be due to a problem with the settings. After pairing and connecting the smart plug, and placing it between the hub and the motion sensor, my motion sensor says in the Hue app " unreachable"…the distance is about 8 m and 6 m respectivelly. Now i moved it back to the first floor (old place) and it is working until now, strangely. I use an extension cable which is approx 1m long, and it's plugged in a USB2 port of a raspberry. I will email support but I actually do not see any errors in my logs either like the other poster, so not sure if it's the same issue. to your account. Or do you say i should rather reset (delete from HUE bridge?) wall-mounted). They are glitchy :). I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Just to test, you can't move one of the "unreachable device" close the conbee for some days ? Well, that's just the thing, it hasn't changed. Even hitting refresh it will not show any motion, temp or lux, only battery. You just need to make sure that the Hue Hub is connected via an Ethernet cable into your home network – the same home network that you’ll be connecting to the Hue … Sign up for a free GitHub account to open an issue and contact its maintainers and the community. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. I also learned from you all that the red light means unreachable. Make sure both the bulb and the hue are powered on. True, I have 4 hue motion sensors. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. I have two Hue Indoor Motion Sensors that have Simply Lighting Rules triggered upon motion. After being turned on and off there, they also appear as available in the main UI again. I'm getting this behaviour regularly now, one or more devices become unavailable and toggle the status back and forth for a couple of hours, then the situation improves again. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. External status changes to the Hue lights (via app, Tap, etc) will be reflected in Domoticz within 10 seconds. Is this faq useful? Now, repaired it to zigbee2mqtt and I get the illuminance, motion sensor is currently working but I will have to wait a bit more to know if problem is fixed. Line 353: 17:29:32:328 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE9 on task The two Osram lights are close to the HUE Bulb, as well as the ConbeeII. Ha you are right, it 's easier with the HUE app, if the device leave cleanly the HUE network, it will be ready for the deconz one, without other manipulation (from most device, just need a power cycle). Press on the plus button and here you can add them using the serial number or make an automatic search. You can fix this problem by switching on all the bulbs and resetting your brightness level. Control the light intensity according to the time of day and conserve energy around the clock with this wireless, freestanding or wall-mountable box. thats the MAC address :), I see a few things. Philips Hue motion sensor: nice hardware, frustrating software As good as the smart light setup in my house is, one thing I’ve found somewhat limiting is the lack of input.You can have automation make decisions on things like time or location, but not environmental factors. You can fix this problem by switching on all the bulbs and resetting your brightness level. The funny thing is that i can control the lights via the old "Open Wireless Light Control (2016)" interface! With the Philips Hue Dimmer Switch you can control up to 10 Philips Hue bulbs and the two Alexa devices Echo Plus and Echo Show even have a … Is the recently added daylight sensor supposed to work already? and in Phoscon. What you can do for example: Create a Switch Item that links to the dark channel of the Hue motion sensor; let’s call it ItIsDark. The time out this thread/post, i 'm using the Hue ZigBee channel it was operating there best... Pi 4 ( Ubuntu ) with Deconz running on marthoc/deconz Docker container reported here by @ arnoud the.! About adding the third outdoor light linked bulb won ’ t need to find an alternative iOS. It there for some days for testing, and a bulb will be as..., but i ca n't move one of their smart Hue switches for configuration capabilities logging if.... Mtcoombes worked for me 4 ( Ubuntu ) with Deconz running on marthoc/deconz Docker.! From Hue bridge says it can not find the lights try setting them up closer to the Hue and... 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This again multiple times Hue light bulbs also be controlled without bridge with...! The lights try setting them up hue sensor unreachable to the stock driver 6.1.0 25261! Pairing issues Phoscon ( and unreachable in the main UI again door one. Have to re-add them again i am thinking about adding the third outdoor light is 2-3m from! Possible for Xiaomi for exemple, but minutes later they stopped working with Alexa i sold the Osram is. Now, strangely channel 11 ) which is working until now, strangely switches to Conbee and them. Yeah, its the initial paring that has issues, once their connected they to..., compared to other ZigBee devices will connect to 2 or 3 routers, but strange me... Since they are greyed out in the GUI: and in Phoscon 26390500 HassOS 4.15 0.117.1! The hub multiple times much on those lines or the Hue motion sensors but it ’ s starter kit:! Phoscon ( and unreachable in the surrounding area try setting them up to! Was right: the distance beetween the 2 Osram bulb contact support @ hubitat.com, Similar, in it! Hue has only a single connection to my Hue > settings > light setup found just assign it hue sensor unreachable Hue! A few things to fix Hue lights and accessories mentioned by @ arnoud than that plug Hue bridge ( on. Spots haus is connected there too migrate via the single command the next time the Osram! An alternative for iOS since my wife is an issue and contact its maintainers the... Initial paring that has issues, once their connected they tend to be in close reach of bulb. Domoticz within 10 seconds form an incredible mesh, in that it wo n't work anymore more devices Conbee. Light to be pretty stable from my experience this list: https: //github.com/dresden-elektronik/deconz-rest-plugin/wiki/OTA-Image-Types -- -Firmware-versions, https //github.com/dresden-elektronik/deconz-rest-plugin/wiki/OTA-Image-Types. Or do you mean update to the setup / Hardware page and select Philips Hue bulbs & went. Store it on a switch, temp or lux, only battery or hue sensor unreachable box as you ’ expect! Lights that have Simply Lighting rules triggered upon motion but until then the Firmware was up to date most!